Downtime is the last thing you can afford in today’s high-pressure clinical environment. Medical equipment needs to be operational 24 hours a day, 7 days a week to ensure maximum productivity. At Unilever Medical Corp, our primary goal is to put your mind at ease when it comes to technical support for your medical equipment.
Unilever Medical Corp. warrants to customers that new equipment will be free from defects in workmanship and materials for a period of twelve to eighteen months (six to twelve months for accessories) from the date of shipment under normal use and service.
Repair, exchange, and return services are available for Unilever Medical Corp. products. Customers should provide sufficient information about the defective machine, and should return the faulty parts or the complete machine to Unilever Medical Corp. for replacement upon Unilever Medical Corp’s confirmation.